Are you passionate about creating a great customer experience? Can you communicate with energy and a positive attitude? Do you speak and write Swedish? Then you might be our new colleague!

We are looking for a new colleague to give our Swedish customers world class customer care experiences.

About the position

You will become part of a team of 8 people who work relentlessly to give our customers the very best guidance and customer care. Our dream is to inspire and help as many people as possible to have a better sex life, and we want our customers to have the best possible, and most simple service experience every time. This is what drives us to excel every day.

Your main focus will be to deliver customer service to our Swedish as well as Nordic/European customers via email, phone and chat, as well as perform light administrative tasks. You will provide important support not only to customers but also to our organization, so it is a must that you are passionate about delivering a great customer experience.

Your qualifications

• Providing excellent service is in your DNA, and you aspire to give the customers a WOW feeling.

• Your smile carries through the phone.

• You are comfortable communicating openly about sex and sex toys.

• You have a positive mindset and work well within a team.

• You can work independently and take ownership of your tasks.

• You speak and write Swedish on a native-level.

• You have a flexible schedule, and like to help out when needed.

Candidates with a basic understanding of Danish, as well as fluent English skills, will be preferred, but this is not a requirement.

We offer

• The practical: Pension, staff discount, various discounts and a delicious lunch scheme at our lovely office in Højbjerg.

• The professional: You’ll become part of an ambitious, driven and focused company. We all work together to become the world champion as a company and as a brand.

• The fun: At Sinful, we all have more than one favorite colleague. We laugh every day, with each other and at ourselves.

• The obvious: You quickly get used to cheeky remarks from your friends about your place of work. Their remarks will even quicker turn to admiration when you tell them how amazing it is to work at Sinful!

Practical information

• Hours per week: 12 hours per week, and with the possibility for more hours, especially in busy periods, such as Black Friday, Christmas, holidays etc.

• Expected starting date: As soon as possible.

• Application and deadline: Please send us a short application with a short text about yourself, your motivation for the job, and your resume. If you proceed to the next step, you will get an email with a case we would like for you to solve, and we will invite you to an interview.

• Workplace: Our office in Højbjerg in Aarhus.

If you have any questions, please contact Customer Care Manager, Frederik Larsen, at frederik.larsen@sinful.com.

A clean criminal record is a prerequisite for employment.

Final candidates will be required to provide professional references.

About Sinful:

Sinful is Northern Europe’s largest E-commerce company specialising in adult products. We set the standard, and we set it high, which means we run successful online shops in Denmark, Sweden, Norway, Finland, France, the UK, Germany, Austria, Switzerland, Belgium and the Netherlands. We are proud winners of the Børsen Gazelle Award in 2015–2022, as well as E-commerce Awards in 2017 and 2018.

As our new colleague, you’ll join a team of over 110 ambitious colleagues, all based at our office in Højbjerg, Aarhus. We all embody our three core values: Stay hungry, Be curious & Cut the corporate bullshit. This means that as we work every single day to inspire people to embrace more love, playfulness and intimacy, the work is both fun and meaningful. It is therefore essential to us that you have a ready smile, an open mind and a playful nature.

We encourage all qualified candidates, regardless of age, gender, ethnic background, religion or sexual orientation, etc., to apply for the position.