Customer Care - Student Assistant (Swedish/English)
Can you communicate with energy and a positive attitude? Are you passionate about customer experience, support and task coordination? Are you fluent in Swedish spoken and written?
Can you communicate with energy and a positive attitude? Are you passionate about customer experience, support and task coordination? Are you fluent in Swedish or English, both spoken and written?
Then you might be who we are looking for! We are looking for a new Swedish/English speaking colleague to give our customers world class customer care experiences.
We are always looking forward to a new colleague at Sinful, and it is important to us that you can see yourself in our culture and in the way we do business. We can promise you an everyday life filled with both fun, laughter and a winning mentality, where we always chase our ambitious goals. We thrive in a fast-paced environment where we tackle tasks together and always support each other in achieving our goals. Collaboration is key, and we ensure that everyone has a voice and contributes to our collective success. Does that sound appealing? Then Sinful is definitely the company for you.
About the position:
You will be part of a team of 6 full-time employees and 3 student workers who work relentlessly to give our customers the very best guidance and customer care.
Our goal is to provide world-class service that not only inspires but also actively enhances our customers' sex lives. We expect every interaction with our customers to be marked by high quality and efficiency, and we constantly strive to deliver an excellent service experience.
Your responsibility will be to ensure high-level customer service for our Swedish and European customers via email, phone, and chat, as well as performing light administrative tasks. Therefore, it is essential that you have a strong passion for delivering excellent results and providing customer service that truly makes a difference.
Your qualifications:
- You possess service excellence in your DNA, and aspire to create WOW feelings
- Your smile carries through to the other end of the phone, email and chat
- You are comfortable communicating openly about sex and sex toys
- You have a positive mindset and work well in a team
- You can work independently, efficient and take ownership of your tasks
- You have professional-level swedish/english language skills, written and spoken
- You have a flexible schedule, and like to help out when needed
What we offer:
- The practical: Pension, staff discount, various discounts and a delicious lunch scheme at our lovely office in Højbjerg.
- The professional: Ambition, drive and focus from everyone in the house. We all work together to become the world champion as a company and as a brand.
- The fun: At Sinful, we all have more than one favorite colleague. We laugh every day, with each other and at ourselves - and we love our "3rd half" together.
- The brag worthy: We are a growing Gazelle company, trying to beat our own records every year.
- The obvious: You quickly get used to cheeky remarks from your friends about your place of work. Their remarks will even quicker turn to admiration when you tell them how amazing it is to work at Sinful!
Practical information:
- Hours per week: 10-12 hours pr. week, 2 shifts pr. week (Mon-Thurs) from 10-18 or 12-18. (Extra shifts in holiday and peak periods)
- Expected starting date: 1st of November
- Recruitment process: Please send us a short application with a short text about yourself, your motivation for the job, and your resume. If you proceed to the next step, you will get an email with a case we would like for you to solve. Hereafter we will invite you to an interview, if you go through to the next round.
- Deadline: Please send us your application as soon as possible, we will conduct interviews on an ongoing basis.
- Work place: Our office in Højbjerg, Aarhus.
If you have any questions, please contact Customer Care Supervisor, Frederik Larsen, at frederik.larsen@sinful.com
About Sinful:
Sinful is the largest E-Commerce business in the Northern Europe sex toy industry. We aim high and currently have successful web shops in Denmark, Sweden, Norway, Finland, France, the Netherlands, Belgium, Switzerland, Germany, Austria and the UK. We are proud recipients of the Danish Entrepreneurship Award for E-Commerce in 2017 and 2018 as well as the Danish Gazelle Award every year from 2015 to 2022.
You will gain around 130 ambitious colleagues who insist on making every working day fun and educational, and who appreciate being able to meet up outside working hours for social events. Our daily work revolves around inspiring people to love more, be more intimate and to play more. Therefore, it is important to us that you have a positive mindset and a ready smile, an open mind and a playful nature.
We encourage all qualified candidates, regardless of age, gender, ethnic background, religion or sexual orientation, to apply for the position.
- Afdeling
- Customer Care
- Rolle
- Customer Care Student Assistant
- Lokationer
- Aarhus
Aarhus
Om Sinful
Sinful er Nordeuropas største e-commerce virksomhed med sexlegetøj. Vi har inspireret Norden til et bedre og mere legende sexliv siden 2008. Vores team består af godt 130 medarbejdere, der er samlet på vores hovedkontor og lager i Aarhus.
Customer Care - Student Assistant (Swedish/English)
Can you communicate with energy and a positive attitude? Are you passionate about customer experience, support and task coordination? Are you fluent in Swedish spoken and written?
Indlæser ansøgningsskema